Overview

Shopify Shuttle installs are now easier than ever with the introduction of our Retail Orbit Shopify App.

To get started, a user with the appropriate Shopify permissions can install the app directly from the Shopify App Store:
https://apps.shopify.com/retailorbit

Once installed, a Retail Orbit profile will be automatically created. Initially, this profile will use a temporary Client Code and Client Name based on the store’s myshopify.com URL prefix.

During setup:

• If the user already has access to Retail Orbit, they should log in using their existing credentials
• If not, they can select “Sign Up” and create an account using their preferred email

Allowing Shopify Collaborator Access

Shopify Collaborator Access allows the Management One team to pull supplemental reporting to validate Shuttle data. 

To allow access:

1. Log into Shopify.
2. From the Shopify Admin Center, go to Settings > Users and Permissions.
3. In the Collaborators section, click Generate new code.
4. In the Generate new collaborator request code dialog, click Generate code to confirm.
5. Send the collaborator code to support@retailorbit.com along with your store name.

Additional Steps for Faves App Users

Please let us know if you or the client is a Faves User. We collaborate with Faves and will reach out to Faves to have them send us your data.

Please Complete Our Shopify Survey

New Client Survey- Shopify

Final Steps

Once we receive your notification that the app is installed and Collaborator Access, we will complete the integration and begin reading data for sales, markdowns, and inventory by Product Type.