Once your Retail ORBIT class structure is finalized and your account is set up, please provide the following details on your Zendesk Support ticket to proceed with the integration:
1. Inform Runit of Data Integration Request
- The retailer should contact Runit and request the M1 Export tool.
2. Install the "M1 Export Tool"
- Runit will install the M1 Export Tool on the client’s system.
- Once installed, please inform Management One Support. If the client uses a custom calendar, please include this information as well. Support may need a sample calendar to assist with the integration.
3. Complete Integration with Runit
- Support will contact Runit to finalize the integration setup.
4. Perform Data Mapping in "M1 Export Tool"
- The M1 Export Tool contains two sections for mapping:
✅ Location Mapping
✅ Department Mapping
5. Historical Data Retrieval
- Once mapping is complete, Support will pull 24 months of historical data for planning and analysis.
💡 Need Help? Contact Management One Support for guidance!
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