Effective January 1, 2013
Rev 8/27/2019

Credit Policy / Past Due Accounts

• Plan Invoices are due on Date of Invoice.
• New Client / Store setups will be invoiced upon completion of the setup and are due upon receipt. Setup invoices are considered past due after 10 days and the account will be delinquent. Once the setup process is initiated by Management One®, the retail expert is responsible for the full amount of the setup.
• Retail Expert Plan Invoices will be sent via email at the end of the month for plans processed during that month. If the invoice is not paid in full by the 25th of the following month, the invoice will be past due.
• Professional service agreement client’s monthly retainer is due on the first of each month via credit card processing or by the 10th via check by US mail or ACH payment.
• Plans will not be processed until all past due amounts have been paid on any account that is delinquent on the 25th of the previous month.
• Management One® will require one of the following actions to be taken for any account that is delinquent by the 25th of the month:
  • The retail expert can give Management One® prior approval to put the outstanding balance on American Express, Visa, or MasterCard. Management One® will charge the additional card-processing fee to run your card. This method of payment must occur by the end of business on the 25th.
    o In an event of extenuating circumstances, an retail expert may contact Management One™ business administration department at 520-878-0300 directly to work out a payment plan prior to the end of the month. This plan must be accompanied by a prior approval on a credit card to assure the plan is funded.
• Payments made to Management One® must be fully funded. Checks will not be held. All checks received will be promptly deposited.
  • Check or electronic check payments returned for non-sufficient funds, stop payment requests or a closed account will result in a $25.00 Returned Check Fee.
•  Email of “non-payment reminders” will not be sent by Management One®.
•  Consider “Mailing Time” to ensure payment by the 25th.