If you need to remove a class from your Retail Orbit account, we're happy to help! Deleting a class permanently removes it from your reports and planning.

✅ Step-by-Step: Deleting a Class

1. Submit a Support Ticket

All deletion requests must be submitted through our support system:
🔗 How to Create a Support Ticket

In your request, please include:

• The Retail Orbit class code

• The class name you would like to delete

⚠️ Important Note About Class Deletion

When a class is deleted from Retail Orbit:

• The historical data associated with that class will be permanently removed from your reporting.

If you wish to retain the historical data, we recommend changing the class status to "HISTORY" instead of deleting it. This keeps past data available for reference, without affecting current or future plans.

💬 Need Help?

If you’re unsure whether to delete or archive a class, our support team is here to assist!
📧 Contact us anytime at: support@retailorbit.com