Need to remove a location from your Retail Orbit account? We can help with that. 

✅ Step-by-Step: Deleting a Location

1. Create a Support Ticket

All deletion requests must be submitted through our support center:
🔗 How to Create a Support Ticket

In your request, please include:

• The Retail Orbit location code

• The location name you would like to delete

⚠️ Important Note About Location Deletion

When a location is deleted:

• All associated historical data for that location will be permanently removed from Retail Orbit.

If you want to retain access to past data for reporting or planning purposes, we recommend changing the location status to "HISTORY" instead of deleting it. 

💬 Need Help?

If you’re unsure whether to delete or archive a location, or need help identifying the location code, our team is here to assist.

📧 Contact us at: support@retailorbit.com