Need to add a new user to your Retail Orbit account? We’ve made it easy to add users so your team can stay connected and informed.

Step-by-Step: Adding a New User

1. Create a Support Ticket

All user additions must be submitted through our support center:
How to Create a Support Ticket

In your ticket, please include the following:

• Your client code and client name

• The new user’s first and last name

• The new user’s email address

What Happens Next?

Our support team will:

• Add the new user to your Retail Orbit account

• Send a confirmation once the user is set up

• Ensure they have access to the right tools and reports

Questions?

Need to remove a user or adjust permissions? We’re here to help.
📧 Contact us anytime at: support@retailorbit.com