If data is not updating in the Data Screen within Retail Orbit, please follow the steps below to verify that the Shuttle AutoPilot service is running on your desktop:

Step 1: Check the Upload Date

1. Navigate to the Data tab in Retail Orbit.

2. Verify the Upload Date.
   – If the upload date is current, no further action is needed.
   – If the upload date is not current, proceed with the steps below.

Step 2: Open the Services Menu

1. Click on the Search bar on your desktop (usually located next to the Start menu).

2. Type in "services" and press Enter.

3. From the search results, select the Services application.

Step 3: Locate the Shuttle AutoPilot

1. In the Services window, scroll through the list to find Shuttle AutoPilot.

2. Check the Status column to see if it is currently running.

Step 4: Start, Stop, Pause, or Resume Shuttle AutoPilot

If you need to change the service status:

1. Double-click Shuttle AutoPilot from the list.

2. A new window will appear. From here, you can choose to Start, Stop, Pause, or Resume the service using the available buttons.

Notes:

• It's important that Shuttle AutoPilot is running for proper system functionality.

• If the service fails to start or you encounter any errors, please contact your system administrator or support team.