What's actually happening with Stocky?

Shopify owns Stocky and is retiring it. After August 31, 2026, you won't be able to access the app at all — not to create new POs, and not even to view POs or stocktakes you've already entered. Stocky has already been removed from the Shopify App Store. Shopify is moving merchants to its native Purchase Order module inside the Shopify admin.

I have open purchase orders in Stocky going months out. What happens to them?

We migrate them for you. Any open POs in Stocky — including orders extending into Q1 of next year — will be transferred to Shopify's native PO system before the August 31 sunset, with no double entry required. This migration is free for anyone who installs the Retail ORBIT® Shopify app, whether or not you're a Management One client.

Why were my Open POs from Stocky migrated in as Transfers instead of Purchase Orders?

Your Open POs from Stocky were entered as Transfers in Shopify, not POs, because they were already at the shipment tracking stage — meaning they'd been submitted to the Supplier and were simply waiting to be received. To find the record: open the URL you have saved from Stocky and copy the PO ID number, then search that number in Shopify's Transfers. You'll find the Transfer document ready for receiving, with the Stocky PO # and Supplier name noted on it.

What does the migration cost?

Nothing. Installing Retail ORBIT is free, and the Stocky data migration is included.

How long does the migration take?

The data sync itself takes only a few minutes. After that, our team reviews the migrated data with collaborator access to validate everything moved correctly.

Should I stop entering POs into Stocky now?

No. Keep using Stocky as normal until your assigned migration date — including holiday orders or new vendor commitments. Everything will move over cleanly. Once you receive your migration date, that becomes your hard cutoff: from that point forward, enter new POs directly into Shopify's PO module.

What if I've already started entering some POs directly into Shopify?

If those POs are duplicates of ones already in Stocky, delete the Shopify versions before migration to avoid the same PO appearing twice. If they're new POs that only exist in Shopify, leave them alone — we'll handle the rest. Reach out to support if you're unsure which applies to you.

What about POs that are partially received or in flight on migration day?

In-flight POs are included in the migration. We capture both completed and open POs as part of the move.

What about my historical (closed) purchase orders?

For Management One planning clients, historical purchase order and receiving data is already stored in our system — it's been flowing into your planning data for years and isn't dependent on Stocky. After Stocky sunsets, this data remains available in Retail ORBIT for ongoing planning and trend analysis.

Is entering POs in Shopify very different from Stocky?

The core process is similar — you create the SKU in Shopify, add it to the PO, and specify the unit quantity. There are some terminology differences (see "transfers" below) and a few workflow changes, but no major learning curve. Check out our training video on how to enter POs and Shopify's Knowledge Base article on creating purchase orders for a full walkthrough.

Why are POs being called "transfers" inside Shopify?

Shopify uses two linked concepts: a purchase order is the document sent to your vendor to place an order, and a transfer is the movement of that inventory into your store when it arrives (what most retailers call receiving). You create the PO, submit it to your vendor, then link it to a transfer when goods arrive — that's when inventory levels update.

Can you recap the full Purchase Order & Transfer workflow in Shopify?

Happy to. A retailer creates a Purchase Order in Shopify and sends it to the Supplier — this record is the agreement between retailer and Supplier. Once the Supplier confirms (however they reply), the retailer creates a Transfer from that PO. The word "Transfer" trips people up, but in Shopify a Transfer record represents any inventory movement, not just a store-to-store move. Every Transfer has a source and a destination: the source can be a store location or, in the case of a Transfer created from a PO, a Supplier; the same is true of the destination, and when the destination is a Supplier, that's a Return to Vendor. The Transfer record carries the Expected Arrival Date, which is what we use to track On Order in Retail ORBIT, and it's the document you receive against once the shipment arrives. One current limitation is that Shopify does not let us set the source of a Transfer to the Supplier — so instead we add a note on the Transfer stating the Supplier name and the original Stocky PO #, so it can still be found by searching Transfers. In short: the PO is the Supplier agreement, and the Transfer is the shipment/receiving record. When you create your own new POs going forward, you'll also need to create the corresponding Transfer yourself — and only Transfer documents carry an Expected Arrival date, which is what Retail ORBIT uses for On Order tracking.

Are we unable to edit a Transfer once it's created?

You can edit a Transfer. If what you actually receive is slightly different from what was originally entered, you can adjust the quantities on the Transfer prior to receiving, or add additional items to it.

Will the new Shopify PO module track shipping costs?

Yes. Shipping costs are added at the transfer stage, when you receive the order and convert it from a PO into a transfer.

Can I add tags to purchase orders in Shopify?

Yes. Shopify's PO module supports tags, and you can attach files to a PO — including the original PDF order confirmation from your vendor.

We used to print all our tags with barcodes through Stocky directly from the purchase order. Can we print an entire purchase order's tags in Shopify?

Unfortunately, Shopify does not have a solution for printing tags at this time, as far as we know.

Does Shopify's PO module support partial receiving and multiple locations?

Yes to both. Partial receiving is supported, and POs can be received into multiple locations.

Can I adjust costs when I reorder and receive a vendor discount?

Not currently — the native Shopify PO module doesn't yet support cost adjustments at reorder. Shopify has told us this is on their roadmap. If you need this today, contact our team and we'll help you work through it.

Will I still be able to track sales-at-compare-at-price by product type?

Yes. Retail ORBIT captures sales price and compare-at price together, so your markdown tracking continues. If you use this view in Stocky today, reach out to support and we'll walk through the equivalent reporting on our side.

Where will I do my PO reporting?

Inside the Retail ORBIT Shopify app, in the new Purchases section. It pulls PO data directly from Shopify and gives you reporting Shopify's admin doesn't currently offer — open at cost and retail, units on order, filtering by supplier/product type/tags/location/date range, drill-down to style/variant level, and CSV export. Included free with the app, and live by the first migration batch.

Will Retail ORBIT integrate with Shopify's native PO module directly?

Yes. POs are created and received in Shopify itself; Retail ORBIT reads that data and layers dashboards and reporting on top. Receiving happens in Shopify admin, not in Retail ORBIT.

Why call it "on-order reporting" instead of PO reporting?

Because Shopify uses "purchase order" for the document sent to your vendor and "transfer" for the actual inventory movement when received. "On-order" describes what we're reporting on — what's been ordered and what's been received against it — without getting tangled in Shopify's terminology.

Does it matter which Retail ORBIT login I use to access the app?

No. Any of your existing logins will work.

How do we do stocktakes in Shopify? I have some inventory quantities that need to be corrected and want to make sure it's done correctly.

Shopify's guide on changing inventory quantities in POS walks through the correct steps. Shopify does not currently have a bulk-edit tool for inventory quantities, so corrections need to be made item by item (or via inventory CSV export/import). Shopify is working on updates to the Inventory Management and Purchase Order modules, so bulk editing may become available in the future.

Stocky was how I did my annual physical inventory count. What replaces it?

Shopify's native replacement is Quick Count, a POS extension. You scan items with your Shopify POS device to complete the count. There's a cap of 1,000 variants per session, but no limit on the number of sessions — larger stores just run multiple sessions.

Does Quick Count handle multiple locations?

Yes. Quick Count can reconcile counts across multiple locations, and scanning doesn't need to happen all at once for a given item.

Do I need a particular Shopify plan to use Quick Count?

You need Shopify POS Pro. If you previously had Stocky access for stocktakes, you should already have Quick Count access. See Shopify's Knowledge Base article on changing inventory quantities in POS for more detail.

Will Quick Count flag discrepancies the way Stocky did?

That's a known gap today — manually reconciling discrepancies via CSV export is the current workaround. As a Shopify Agency Partner, we pass this merchant feedback directly to Shopify's team.

Can I use a different inventory management app instead of Shopify's native PO module?

Yes. Faves is our only official partner today, recommended for merchants who buy visually and prefer a photo-driven approach. What matters is that your PO data ends up in Shopify — if a third-party tool writes into Shopify, we can read it.

What's the difference between Shopify's PO module and Faves?

It comes down to buying style. Shopify's native module is built-in at no extra cost and tightly integrated with your Shopify operations. Faves is a phone-based app for visual buyers who want to browse deliveries by photo, curate collections, and manage budgets on the go. Some clients use both, and Faves offers a demo.

Should I be cautious of other apps positioning themselves as a Stocky replacement?

We'd recommend treading carefully. New tools are appearing quickly following Stocky's deprecation, and not all will be around in a year. Faves is the only third-party PO partner we currently recommend, and Shopify's native module is the long-term foundation.

Why trust Management One with this migration?

Management One has been planning retail inventory for independent retailers for 40 years. Retail ORBIT is our Shopify app — a planning and reporting layer that complements Shopify, not a standalone tool. As an official Shopify Agency Partner for open-to-buy planning, we had early visibility into the Stocky deprecation and migration path, which is also why we can offer this migration free of charge.

Do I have to be a Management One client to use Retail ORBIT or get the migration?

No. The Retail ORBIT Shopify app and the Stocky migration are free for any Shopify merchant. Most of our Stocky migrations are with merchants who are new to Management One.

How do I get support questions answered?

Management One clients: log into retailorbit.com and submit a ticket via the "Need Help" nav. Any merchant: email shopify@management-one.com.